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Creidne Jewelry

Shipping Policy

 

Delivery method:
We ship via Registered Airmail/ USPS & DHL Express.

Orders Processing time: 1-2 days (Monday– Friday)

 DHL Delivery Time: 2-4 business days approximately.
 Airmail/ USPS Delivery Time: 10-21 days approximately (Monday - Saturday)

Shipping Rates:
 We currently ship with free shipping via Registered Airmail/ USPS for ALL Orders.
 The cost of DHL shipping is provided during checkout.  


Address Change:
We are unable to change the shipping address once the shipment is on its way.
If you need to change the shipping address, please contact us urgently before we ship the order or before we email you the tracking number.

Exchange/ Returns:
We only exchange products that are defective or damaged.
If you need to exchange a defective or damaged product for the same product, please contact us within 30 days from the delivery date.
For more details, please review our returns policy.

Cancellations:
If you change your mind before receiving your order, you may cancel at any time before the order is shipped. If your order has already been shipped, please contact us as soon as the order has been delivered to return it back according to our returns policy.

 

IMPORTANT: Please note that public holidays, international holidays, weather conditions & customs delays aren't included in the estimated transit times and that they may add to the transit times, if they occur. Currently, the ongoing covid-19 pandemic will continue to affect delivery times for the foreseeable future.

Delays are therefore to be expected in the delivery of all orders.
Caution is implored before purchasing as we cannot guarantee an exact date of arrival*

 

Why Shop with Us

Quality Products

Your satisfaction is important to us and so quality is a top priority. All products are inspected manually by our quality control team before being shipped.

Easy Paypal Payments

We accept Paypal payments for all orders.

Easy Shipping

All orders are shipped out within approximately 1-2 business days.

We ship with Registered Airmail/ USPS.
We offer Free Shipping For ALL Orders.

Easy Returns

We accept all returns. If you don't like your order, simply contact us and mail it back. You'll be refunded for the full paid amount.

Customer Service

We do our best to offer you the best support possible. All inquiries are replied to promptly or at the very least, within 24 hours.

Thank you for shopping with us.