Privacy Policy

PRIVACY STATEMENT

—-

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our shop, we also automatically receive the Internet Protocol address (IP address) of your computer, which allows us to obtain more details about the browser and operating system you are using.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

ARTICLE 2 – CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to us collecting your information and using it for that purpose only.

If we ask you to provide us with your personal information for another reason, for marketing purposes for example, we will ask you directly for your explicit consent, or we will give you the opportunity to refuse.

How can I withdraw my consent?

If, after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you may notify us by contacting us at contact@creidnejewelry.com.

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you violate our Terms and Conditions of Sale and Use.

ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored in Shopify’s data storage system and databases, and in Shopify’s general app. Your data is stored on a secure server protected by a firewall.

Payment:

If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the data security standard established by the payment card industry (PCI-DSS). Information relating to your purchase transaction is kept for as long as necessary to complete your order. Once your order is finalized, the purchase transaction information is deleted.

All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is the result of the joint effort of companies such as Visa, MasterCard, American Express and Discover.

The requirements of the PCI-DSS standard ensure the secure processing of credit card data by our shop and its service providers.

ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES

In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.

Keep in mind that some providers may be located or have facilities located in a different jurisdiction than yours or ours. So if you decide to pursue a transaction that requires the services of a third-party provider, then your information may be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information belonging to you that was used to complete the transaction may be disclosed under U.S. law, including the Patriot Act.

Once you leave the site of our shop or are redirected to the website or application of a third party, you are no longer governed by this Privacy Policy or by the General Terms and Conditions of Sale and Use of our website.

Links

You may have to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misappropriated, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, it will be encrypted through the use of the SSL security protocol and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional standards that are generally recognized by the industry.

COOKIES

Here is a list of cookies we use. We have listed them here so that you have the opportunity to choose whether you want to allow them or not.

_session_id, a unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data retained, persists for 30 minutes since the last visit. Used by the internal statistics tracking system of the provider of our website to record the number of visits.

_shopify_uniq, no data retained, expires at midnight (depending on the visitor’s location) the following day. Calculates the number of visits to a store per single customer.

cart, unique identifier, persists for 2 weeks, stores information related to your shopping cart.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, indefinite if the shop has a password, it is used to know if the current visitor has access.

ARTICLE 7 – AGE OF CONSENT

By using this website, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependent on you to use this website.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this Privacy Policy at any time, so please check it frequently. Changes and clarifications will take effect immediately after they are posted on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you know what information we collect, how we use it, and under what circumstances we disclose it, if any.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you wish to: access, correct, amend or delete any personal information we have about you, file a complaint, or simply wish to have more information, contact our Privacy Standards Officer at contact@creidnejewelry.com.

[Re: Privacy Standards Officer]

Why Shop with Us

Quality Products

Your satisfaction is important to us and so quality is a top priority. All products are inspected manually by our quality control team before being shipped.

Easy Paypal Payments

We accept Paypal payments for all orders.

Easy Shipping

All orders are shipped out within approximately 1-2 business days.

We offer free Airmail/ USPS shipping for all orders.
The cost of DHL/UPS shipping is provided during checkout.

Easy Returns

We accept all returns. If you don't like your order, simply contact us and mail it back within 30 days of delivery. You'll be refunded for the full paid amount.

Customer Service

We do our best to offer you the best support possible. All inquiries are replied to promptly or at the very least, within 24 hours.

Thank you for shopping with us.