Shipping policy

 

Delivery method:
We ship via Registered Airmail/ USPS.
Orders are usually delivered within 10 to 21 days approximately.

Processing time: 1-2 days (Monday– Friday)
Transit Time: 10-21 days approximately (Monday - Saturday)

Shipping Rates:
We currently ship with free shipping via Registered Airmail/ USPS for ALL Orders. 

 

Address Change:
We are unable to change the shipping address once the shipment is on its way.
If you need to change the shipping address, please contact us urgently before we ship the order or before we email you the tracking number.

Exchange/ Returns:
We only exchange products that are defective or damaged.
If you need to exchange a defective or damaged product for the same product, please contact us within 30 days from the delivery date.
For more details, please review our returns policy.

Cancellations
If you change your mind before receiving your order, you may cancel at any time before the order is shipped. If your order has already been shipped, please review our returns policy. 

 

IMPORTANT: Please note that public holidays, international holidays, weather conditions & customs delays aren't included in the estimated transit times and that they may add to the transit times, if they occur. Currently, the ongoing covid-19 pandemic will continue to affect delivery times for the foreseeable future.

Delays are therefore to be expected in the delivery of all orders.
Caution is implored before purchasing as we cannot guarantee an exact date of arrival*